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Cookies


WHAT ARE COOKIES?


Cookies are tiny files that help track the use of the site and to personalise your journey. These cookies can be stored so that if you return to a website, that website server can call the information from the cookies stored on your computer to tailor your experience of the site.


Kitlocker.com is no different; we use cookies to help you shop our website more effectively and to place online orders - we do not store personally identifiable information in our cookie data. We also use some carefully selected 3rd party suppliers to enhance your online experience and they will place cookies on your computer for use on our website too.


Cookies are perfectly safe to be stored on your computer and almost all web browsers have cookie storing enabled as default. However, all browsers have the option of disabling cookies being stored on your computer if you wish to do this.
Please be aware that disabling cookies on your browser will reduce your ability to shop online with Kitlocker.com. We use cookies to process products in your basket and orders. Disabling your cookies will mean you cannot purchase through our website.


This would also be a common experience of reduced functionality across many websites.


To learn about how change the cookie settings for your browser please see our 'Managing Cookies' section.


INFORMATION ABOUT OUR USE OF COOKIES


Just like many other websites our Site uses cookies to distinguish you from other users of our Website. This helps us to provide you with a good experience when you browse our Website and also allows us to improve our Website.


WHAT COOKIES DO WE USE AND WHAT IS THEIR PURPOSE?


The cookies we use are both “functional” and "analytical" cookies. We use a web analytics service called Google Analytics provided by Google Inc. Google Analytic cookies allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.


ADTRACK, AFFILIATE, TD COOKIES
These cookies show us how you found our website and which website you came from. This helps us know which of our online marketing channels is most effective. They also allow us to reward some external websites for directing you to us.


AJAXA COOKIE
We use this to determine if your web browser supports some of the features of our checkout that make checkout quicker and easier to complete.


ASP.NET_SESSIONID COOKIE
This cookie allows our web servers to respond to your actions on the website such as "Add to basket" or browsing the website. The website wouldn't work for you without it.


BASKETXML AND COOKIEID COOKIES
The items that are in your shopping basket on the website are stored in this cookie. Your shopping basket wouldn't work without it.


JSE
We use this cookie to remember if you have JavaScript enabled on your web browser. Without it the website can't do things like display videos, so we hide this content if JavaScript is disabled.


_UTMA, _UTMZ
These cookies enable the function of Google Analytics for Kitlocker.com and its subsidiaries. Software, this software helps us take and analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. That information helps us to improve the website and your shopping experience, and to make our marketing campaigns relevant. The data stored by these cookies can be seen only by the relevant teams at Kitlocker.com and Google and never shows any confidential information.


HOW CAN I STOP COOKIES FROM BEING SAVED ON MY COMPUTER?


You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies:https://ico.org.uk/for-the-public/online/cookies/.

When you visit Kitlocker.com you may notice some cookies that aren't related to Kitlocker.com. If you go on to a web page that contains embedded content, for example from YouTube, you may be sent cookies from these websites. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information about their cookies and how to manage them.


Some of the business partners that may set cookies on Kitlocker.com can be seen in the table below.


KITLOCKER.COM 'SHARE' TOOLS


If you take the opportunity to 'share' Kitlocker.com content with friends through social networks - such as Facebook, YouTube, Instagram and Twitter - you may be sent cookies from these websites. We don't control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.


3RD PARTY COOKIES


When you visit Kitlocker.com you may notice some cookies that aren't related to Kitlocker.com. Below we have listed 3rd party integrations;

HOTJAR


We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.


FURTHER INFORMATION ABOUT COOKIES


If you'd like to learn more about cookies in general and how to manage them, visit aboutcookies.org. If you'd like to opt out of cookies, please go to the Network Advertising Initiative website.


HOW DO I OPT OUT OF COOKIES?


You can manage the cookies that you allow on your computer through the internet browser that you use. You can also ask to be alerted every time a cookie is offered. There are instructions on how to manage your cookies using the most popular internet browsers below:


Find out which internet browser you use


1. On a PC: click on 'Help' at the top of your browser window and select 'About'
2. On an Apple Mac: click on the Apple menu and select 'About' (make sure the browser is open)


Opting out of cookies in Internet Explorer
Internet Explorer allows you to select the level of cookie filter on the basis of the source of the cookie and whether the source has a privacy policy.
1. Choose 'Tools'
2. Click on 'Internet Options'
3. Click the 'Privacy' tab
4. Move the slider to choose your settings
5. For more detailed privacy settings click on 'Advanced'

Opting out of cookies in Safari
1. Choose 'Preferences' from Safari menu
2. Select 'Security'
3. Cookie settings are shown
4. Choose your settings

Opting out of cookies in Google Chrome
As a default, Google Chrome allows all cookies. You can manage the behaviour of first-party and third-party cookies or even block them completely.
1. Click on the 'Tools' menu
2. Select 'Options'
3. Click the 'Under the Bonnet' tab
4. Find the 'Privacy' section
5. Click 'Content settings'
6. Click the 'Cookie settings' tab and choose your settings

Opting out of cookies in Mozilla Firefox
You can configure which sites are allowed to set cookies, how long to keep them for, and view and manage your existing cookies.
1. Click on 'Menu', then 'Options'
2. Select 'Privacy'
3. Select 'Cookies'
4. Choose your settings

Opting out of Flash Cookies
If you'd like to control the use of Flash Cookies on your computer, Adobe's website offers tools to do this.

CONTACTING US


Kitlocker.com Ltd (at the address below) is the data controller for the purpose of the Data Protection Act 1998 (the Act).
You have the right to access the information that Kitlocker.com Ltd holds about you and your right of access can be exercised in accordance with the Act. You may lodge an access request for free, but depending upon the personal information you request, we may impose a charge to recover our costs in providing you with details of the information we hold about you. We will notify you of any such change upon receiving your access request, and confirm whether you wish to proceed and pay such charge.

Kitlocker.com Ltd | Unit 13 | 92 Burton Road | Sheffield | S3 8BX